Dear readers, we understand that some of our subscribers received copies of our December issues late. We fully acknowledge your disappointment and we extend our sincere apologies for the inconvenience. While our team looked into strengthening our internal processes, there were some external factors beyond our control.
We learnt from a Facebook post on Jan 14 by SingPost, that the company acknowledged its “service failures in the past few weeks” and extended their “most sincere apologies to everyone who has been inconvenienced.” Catholic News wants you to know that your feedback has been very important to us and we will continue to work tirelessly with our service provider SingPost to ensure that all copies of the Catholic News are delivered on time.
Catholic News thanks you for your understanding in this matter.